Convent Square Lisbon, Vignette Collection, an IHG Hotel

Breakfast was excellent and staff were extremely helpful and courteous. We loved being given something cool to drink on arrival and appreciated the pastéis pastry which greeted us in our room. The bedroom was regularly cleaned and water and chocolates a daily feature. We benefited from the local knowledge and advice of the staff as we planned our outings. All our questions were greeted with a smile and an answer. The location of the hotel and the history associated with it was what drew us there initially and we weren’t disappointed. We would recommend the hotel highly.

The property and our stay was absolutely wonderful we can’t wait to go back to Lisbon. This was our first time in Lisbon and the staff was extremely nice and helpful with recommendations of things to do, places to eat, reservations, car services etc. The location is so convenient to practically everything even the tours we booked either met right outside the lobby doors or across the street in the square. On our trip next summer we plan to stay here again for 2025. Thank you to everyone we interacted with, you really made our stay in Convent Square an excellent place to be while there.

The location was absolutely perfect. It was close to the train and within walking distance to shops and restaurants. The hotel staff were friendly and helpful from beginning to end. The rooms were clean and turndown service was wonderful. I usually utilize my own disposable sheets, but I didn’t this time. The linen was clean and soft. Literally everything was perfect. The grand twin room was perfect for 2 adults and a teen. Even the rollout bed was comfortable. You could possibly utilize a grand twin for 3 adults depending on the size of the parties and luggage. Three large suitcases and one carryon did not cause an issue for space, so long as the luggage isn’t left open in the middle of the floor. Also, the hotel arranged private transport to and from the hotel and our driver on arrival was Bruno. He was amazing and patient and even gifted us a snack on our first day and provided so many recommendations. The cost for a van for 5 people was only 55 euros one way. One more thing, bring a credit card for incidentals, as it is stingingly preferred over a debit card.

The hotel is gorgeous and perfectly located. Breakfast was fresh, with certain items made to order, with a plentiful buffet section. Everything was high spec and finished well. The staff were very friendly.

I had a great experience during my stay at Convent Square Hotel. Although I encountered an issue with one of the rooms due to some morning disturbance from nearby construction work, the hotel staff was incredibly responsive. Mr. Joao, the General Manager, personally met with me, apologized for the inconvenience, and swiftly moved me to a better room closer to the other rooms I had booked. This level of service really exceeded my expectations! I truly appreciate their efforts to make my stay as comfortable as possible. I would definitely recommend Convent Square for their outstanding customer care.